18 Nearcliffe Rd,
It is our pleasure to do business with you and hope you are satisfied with our products and services. As we are running an online business, its very likely to be miss understandings between 2 parties. your positive review of the company means a lot to us. It is more effective if you directly contact us via email or phone when you have any problems. If you need to return it for refund or exchange, please remember to contact me and if you could keep it in original packing that would be highly appreciated. We aim to reply the emails within 24hrs if not within few hours.
(we do not answer or listen to voicemails left on the phone or missed calls) when contacting via phone leave a text message if call unanswered
for any further questions please do not hesitate to contact us.