Policy / Returns

It is our pleasure to do business with you and hope you are satisfied with our products and services. As we are running an online business, its very likely to be miss understandings between 2 parties. your positive review of the company means a lot to us. It is more effective if you directly contact us via email or phone when you have any problems. If you need to return it for refund or exchange, please remember to contact me and if you could keep it in original packing that would be highly appreciated. We aim to reply the emails within 24hrs if not within few hours.

(we do not answer or listen to voicemails left on the phone or missed calls) when contacting via phone leave a text message if call unanswered

for any further questions please do not hesitate to contact us.

topgadgets2013@live.com

07988242617

Your Questions answered

  1. How do i return an item? You can return the item using any couriers using our return address: TopgadgetsUK, 18 Nearcliffe Rd, Bradford, Bd9 5AU. Please do include your order details and a note whether you want to return or refund

  2. Unwanted items? All the unwanted items should be sent back within 30-days or purchase, and with a brand new condition and original packaging.

  3. Claiming back postage paid for the returns? You can claim your postage paid for returns only in certain conditions E.g. if the item sent was wrong or damaged. You will Have to report the missing, damaged or wrong within 3 days. Please note you maybe asked to show the postage paid receipt via email

 

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